Privacy Policy

At TruKisan ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide while using our website or contacting us. By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal and technical information when you interact with our website or submit project enquiries:

Personal Information

Full Name
Phone Number & WhatsApp
Email Address
Property Location / Address
Project Requirements

Includes any information voluntarily submitted through contact forms, WhatsApp, email, or phone consultations.

Technical Information

IP Address & Location
Browser & Device Type
Pages Visited & Duration
Referral Channels
Cookies & Session Data

How We Use Your Information

Your information is used strictly to facilitate service delivery and improve customer experience:

Respond to your enquiries and project consultations
Provide detailed commercial quotations and landscape proposals
Schedule site measurements and landscaping assessments
Deliver turnkey landscaping, lawn development, and maintenance services
Improve our website layout, performance, and user navigation
Send service updates, schedules, and essential customer support communications

Note: We strictly do not sell or rent your personal information to third parties.

Cookies Policy

Our website may use cookies to enhance your browsing experience. Cookies help us understand website traffic, remember visitor preferences, and optimize site speed. You can disable cookies through your browser settings at any time, though some site features may operate with reduced functionality.

Third-Party Services

We integrate trusted third-party solutions to ensure smooth website operation and seamless communication:

Google Analytics (Traffic analysis & performance metrics)
Google Maps (Location assistance for site consultations)
WhatsApp API (Instant messaging support)
Payment Gateways (For official invoicing where applicable)
Social Media Platforms (For connected business interactions)

These third-party services operate under their own independent privacy policies governing data handling.

Data Security & Sharing

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, misuse, alteration, or disclosure. While we maintain rigorous security protocols, no online transmission or digital storage system can be guaranteed to be 100% secure.

Information is only shared when necessary to provide requested services, with trusted partners involved in project execution, or to comply with legal obligations.

Your Rights & Policy Scope

You maintain complete authority over your personal data. You may request access to your records, correct inaccurate details, request data deletion (where legally permissible), or withdraw consent for marketing communications.

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.